Slotlair Casino Privacy Policy

At Slotlair, we are committed to protecting your personal data and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our platform at slotlair.com. By completing your Slotlair Casino registration or continuing to use our services, you acknowledge and accept the practices described herein. We encourage you to read this document carefully before proceeding.

1. Who We Are

Our online casino, Slotlair Casino, is operated by Amo Global S.R.L. We are responsible for your personal data as the data controller under applicable privacy legislation. Our platform serves players across multiple regions including the Netherlands, the United Kingdom, Portugal, France, and a broad international audience. If you have any questions regarding this policy, you may contact us directly at support@slotlair.com.

2. Information We Collect

When you interact with our Slotlair online casino, we may collect the following categories of personal data:

• Registration data: Your name, email address, date of birth, country of residence, phone number, and chosen currency.
• Identity verification data: Government-issued ID, proof of address, and other KYC documents required to verify your account.
• Financial information: Payment method details, transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type, device information, operating system, and session data.
• Usage data: Pages visited, games played, bonuses claimed, and how you navigate our Slot Lair Casino platform.
• Communication data: Emails, live chat transcripts, and any correspondence you send to our support team.

3. How We Use Your Data

At Slotlair Casino, we process your personal information for the following purposes:

• To verify your identity during the Slotlair Casino registration process and ongoing KYC checks.
• To process your deposits and withdrawals across our supported payment methods, including Visa, MasterCard, Skrill, Neteller, and cryptocurrencies such as Bitcoin, Ethereum, and USDT.
• To manage your account, including your Slotlair login credentials and account security.
• To provide customer support via our 24/7 live chat and email services.
• To administer our Slotlair casino bonuses, promotions, VIP program, and loyalty rewards.
• To comply with anti-money laundering (AML), responsible gaming regulations, and our Costa Rica licence obligations.
• To send you relevant communications about our Slotlair casino app, promotions, and updates — where you have consented.
• To detect and prevent fraud, abuse, and any violation of our Terms and Conditions.
• To improve our services and personalise your experience on Slot Lair Casino.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations to you as a registered player.
• Legal obligation: We are required to collect and retain certain data under applicable laws, including AML and KYC requirements.
• Legitimate interests: We process data to operate our platform securely and prevent fraud.
• Consent: Where we send marketing communications, we rely on your explicit consent, which you may withdraw at any time.

5. Cookies and Tracking Technologies

Our Slot Lair online casino uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us analyse traffic, remember your preferences, and improve platform performance. We use the following types of cookies:

• Essential cookies: Necessary for the website to function, including your Slotlair login session.
• Analytics cookies: Help us understand how players interact with our slotlair.com platform.
• Marketing cookies: Used to deliver relevant promotional content and measure campaign effectiveness.

You may manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of our casino Slotlair services.

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. At Slotlair Casino, we may share your information only in the following circumstances:

• Service providers: We share data with our game providers (such as Evolution Gaming, NetEnt, Pragmatic Play, and BGaming), payment processors, and technical partners solely to deliver our services.
• Regulatory authorities: We may disclose information to comply with legal obligations or regulatory requests.
• Fraud prevention: We may share data with fraud detection agencies and law enforcement where required.
• Business transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred to the relevant successor entity.

7. Data Retention

We retain your personal data for as long as your account remains active, and for a minimum period of five (5) years following account closure, as required under our legal and regulatory obligations. Financial transaction records may be retained longer where mandated by applicable law. Once retention periods expire, we securely delete or anonymise your data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data, subject to our legal obligations.
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact our support team at support@slotlair.com. We will respond to your request within 30 days.

9. Data Security

We implement robust technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our Slot Lair Casino platform uses SSL encryption, secure servers, and strict access controls. All staff handling personal data are trained in data protection practices. While we take every reasonable precaution, no online transmission is entirely risk-free, and we encourage you to keep your Slotlair Casino login credentials confidential at all times.

10. Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a player under the age of 18 has registered an account, we will immediately suspend the account and delete the associated data. We encourage parents and guardians to make use of available parental control tools to prevent underage access to online casino Slotlair services.

11. International Data Transfers

As we operate a multi-language platform serving players across multiple countries and currency zones, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. At Slotlair Casino, we will notify registered players of any material changes via email or a prominent notice on our website. The revised policy will take effect upon publication. We recommend checking this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data at Slotlair Casino, please do not hesitate to reach out. You can contact our dedicated support team 24/7 via live chat on slotlair.com or by email at support@slotlair.com. We are here to assist you and take your privacy seriously.